At Divinus Digitals, we are committed to delivering high-quality digital products and services. If you are not satisfied with your purchase, we’re here to help.
1. Refund Eligibility
You may request a refund within the first 10 days of product or service delivery if:
- The product or service was not delivered as described
- There was an error in billing
Refunds will not be issued for:
- Change of mind
- Incomplete use of a service or subscription period
2. How to Request a Refund
To request a refund, please contact us within 10 days of delivery, providing:
- Your name
- Order details
- Reason for your request
Submit your request to:
Email: support@divinusdigital.site
Phone: +234 814 094 8321
3. Processing Refunds
Once we receive your request, we will notify you of approval or rejection within 3 business days. If approved, your refund will be processed to your original payment method.
4. Late or Missing Refunds
If you have not received your refund:
- Check your bank account
- Contact your credit card company (it may take time before your refund is posted)
- Contact your bank
If you have done all of this and still have not received your refund, please contact us.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.
Contact Information
If you have any questions about this Refund Policy, please contact us:
Email: support@divinusdigital.site
Phone: +234 814 094 8321